Thank you all for this information. I appreciate Greg's advice to try a clean driver uninstall.
In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. Common causes of Epson printer driver failure. The driver is out-of-date. The driver is missing or corrupt. The driver does not match the installed device. A previously attempted update failure. Windows version incompatibility. The device is not properly connected and the driver cannot recognize the device.
This appears to be the same problem I am facing with my Epson Perfection V700 Photo scanner. I installed the Windows 1803 update in May when Epson Scan started to crash. I uninstalled and reinstalled the latest scanner driver. I tried rolling back to an older graphics card driver. I also tried a different usb cable and port. However the problem persisted.
Epson scan crashes when I click on any window outside the Epson scan interface and then click back into Epson scan. Then a blue circle starts turning forever. I have to close Epson scan using the task manager or by right clicking Epson scan in the taskbar/close and Windows gives the option to send an error report. I have to turn off the scanner and unplug it and start it up again before launching Epson scan again. A reboot is not required.
So I can see I have some choices. Either I can wait for Epson to update the driver or Microsoft to fix the problem or I can downgrade Windows to the older version. In the meantime its still possible to scan as long as I do not click outside the scanner interface window. After a scanning session I can close Epson scan. Hopefully Microsoft or Epson will fix the problem soon.
Updates For Windows 10 Not Working
Kind regards
Chris
The Download Now link directs you to the Windows Store, where you can continue the download process. You must have an active Microsoft account to download the application. This download may not be available in some countries.
From Seiko Epson Corporation:
Description Epson Print and Scan delivers an exceptional print and scan experience in the Start screen for your Wi-Fi connected Epson All-In-One printers on Windows 8 so you can get your work done. The Epson Print and Scan app provides you with familiar basic control that are enhanced for touch to compliment your creativity. Note: This device app does not support All-In-One devices on USB connection at this time. Searching for a printer may fail due to your network configuration. Features Print - Touch enhanced User Interface - Device selection - Document preview - Paper size - Paper type - Color mode Scan - Touch enhanced User Interface - Device selection - Document preview - Preset scan sizes - Resolution - Color mode Compatible Models: XP-820, XP-821, XP-620, XP-621, XP-625, XP-720, XP-721, XP-520, XP-860, XP-760, XP-220 XP-320, XP-324, XP-420, XP-424, XP-225, XP-322, XP-323, XP-325, XP-422, XP-423, XP-425 WF-100, WF-2660, WF-2661, WF-2650, WF-2651, WF-2630, WF-2631 WF-R5690, WF-R5691, WF-R4640, WF-R5190, WF-M5690, WF-M5190, WF-M5191, WF-6530, WF-6510 WF-6010, WF-6090.
Windows 10 Updates For Epson Xp-830 Printer
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From Seiko Epson Corporation:Printer Updates Epson For Windows 10
Description Epson Print and Scan delivers an exceptional print and scan experience in the Start screen for your Wi-Fi connected Epson All-In-One printers on Windows 8 so you can get your work done. The Epson Print and Scan app provides you with familiar basic control that are enhanced for touch to compliment your creativity. Note: This device app does not support All-In-One devices on USB connection at this time. Searching for a printer may fail due to your network configuration. Features Print - Touch enhanced User Interface - Device selection - Document preview - Paper size - Paper type - Color mode Scan - Touch enhanced User Interface - Device selection - Document preview - Preset scan sizes - Resolution - Color mode Compatible Models: XP-820, XP-821, XP-620, XP-621, XP-625, XP-720, XP-721, XP-520, XP-860, XP-760, XP-220 XP-320, XP-324, XP-420, XP-424, XP-225, XP-322, XP-323, XP-325, XP-422, XP-423, XP-425 WF-100, WF-2660, WF-2661, WF-2650, WF-2651, WF-2630, WF-2631 WF-R5690, WF-R5691, WF-R4640, WF-R5190, WF-M5690, WF-M5190, WF-M5191, WF-6530, WF-6510 WF-6010, WF-6090.