This is for companies that have a Nortel/Avaya BCM 50, 200, 400, or 450 and want to swap or change an extension. You would do this when somebody switches offices.
10 Steps total
BCM Call Logger processes Call Detail Recording (CDR) log files from Nortel / Avaya Business Communications Manager telephone systems. The resulting information is stored in a database which can then be queried to run reports showing what calls have been made or received, allowing users to either run standard BCM Call Logger reports or query.
Step 1: Open the Avaya/Nortel Business Element Manager
Login with your Credentials.
Nortel Bcm Element Manager Download
Step 2: In the navigation pane, expand Telephone > Sets and then click active sets.
Step 3: In the right, find the two extensions you want to swap.
Step 4: Click one of the extensions and allow the software to load.
Double Click the DN Number. It should allow you to type.
Step 5: Type the new extension
Bcm 400 Power Supply
Also change the name.
Step 6: Double Click the Pub. OLI (ext. number)
Type the new extension.
Step 7: Double-Click the Priv. OLI (ext. number)
Type the new extension.
Step 8: Repeat Steps 4-7 for the other extension you want to move.
Step 9: Change the extension on the mailbox.
Make sure the the new extensions correspond to the correct mailbox numbers in callpilot.
Step 10: Test This Move by calling one of the extensions from a phone.
If it rings to the correct phone, your done.
This does not move settings. To do this, you have to move the lines on the punch down block.
2 Comments
- Sonorarusan Oct 10, 2012 at 01:39pm
I used this today; very helpful, thanks!
- Pimientojws108 Nov 26, 2012 at 08:53pm
I know the change can be done this way but there is another way whech I have seen and used that actually has a box to check that says Change DN but I cannot find that place. Can anybody help me?
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